Privacy Policy
This Privacy Policy describes how Lights & Camera Academy ("we," "us," or "our") collects, uses, and protects the personal information you provide to us when you use our website, enroll in our courses, or otherwise interact with us. At Lights & Camera Academy, located in the vibrant film community of Los Angeles, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our practices regarding your data and how we safeguard it.
1. Types of Data Collected
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, address, email address, phone number, date of birth, and other contact information you provide when registering for courses, subscribing to our newsletter, or contacting us.
- Payment Information: When you enroll in a course, we collect payment information such as credit card details or other payment method information. This information is processed through secure payment gateways and is not stored on our servers.
- Educational Information: We collect information about your educational background, filmmaking experience, and career goals to tailor our courses and services to your needs.
- Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing behavior. This information helps us analyze website traffic and improve our services.
- Communications: We may retain copies of any communications you send to us, such as emails or online forms.
2. How Data is Used
We use the information we collect for various purposes, including:
- Providing and Improving Services: To provide you with access to our courses, workshops, and other services, and to personalize your learning experience. We use your feedback to enhance our curriculum and improve our teaching methods.
- Processing Payments: To process your course enrollments and other transactions securely.
- Communicating with You: To respond to your inquiries, provide customer support, and send you important updates about our courses, events, and promotions. You may opt out of receiving promotional emails at any time.
- Marketing and Advertising: To promote our courses and services through targeted advertising and marketing campaigns. We will only use your personal information for marketing purposes with your consent.
- Analyzing Website Traffic: To monitor and analyze website traffic and usage patterns to improve our website's functionality and user experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. Data Security Measures
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use industry-standard encryption technologies to protect sensitive data such as payment information during transmission.
- Secure Servers: Our servers are housed in secure data centers with restricted access and robust security protocols.
- Access Controls: Access to personal information is limited to authorized personnel who need it to perform their job duties.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: We provide regular training to our employees on data privacy and security best practices.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies.
5. Sharing of Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Examples include payment processors, email marketing services, and website analytics providers.
- Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process.
- Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction, subject to the acquirer’s privacy policy.
6. User Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact our Data Protection Officer at [email protected].
7. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
- Right to Opt-Out of Sale or Sharing: We do not sell your personal information. However, you have the right to opt-out of the sharing of your personal information for cross-context behavioral advertising.
- Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of your sensitive personal information to only what is necessary to provide the services you have requested.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your California privacy rights, please contact us at [email protected].
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lights & Camera Academy
123 Film Row, Suite 456
Los Angeles, CA 90001
Email: [email protected]
Phone: (213) 555-FILM
This Privacy Policy was last updated on October 26, 2023.